Privacy Policy

Last Updated: October 2025

👋Introduction

Welcome to Secret Little Peaches ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website secretlittlepeaches.com and use our services.

Your Privacy Matters

We understand the importance of discretion and privacy for our customers. All transactions and communications are handled with the utmost confidentiality and security.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

📋Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Place an order or express interest in our products
  • Contact us via WhatsApp or other communication channels
  • Subscribe to our newsletter or marketing communications
  • Fill out forms on our website
  • Participate in surveys or promotional activities

Information Collected Automatically

When you visit our website, certain information is automatically collected:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website or source
  • Geographic location (country/region)
Note: We use this information solely to improve our services and website experience. We never sell or share your personal data with third parties for marketing purposes.

🎯How We Use Your Information

We use the information we collect for the following purposes:

Purpose Description
Order Processing To process and fulfill your orders, including managing payments and delivery
Customer Support To respond to your inquiries and provide pre and post-purchase support
Communication To send order confirmations, updates, and important service notifications
Marketing To send promotional materials and product updates (with your consent)
Improvement To analyze usage patterns and improve our website and services
Legal Compliance To comply with applicable laws and regulations

🤝Information Sharing

We take your privacy seriously and only share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (secure payment gateways)
  • Shipping and delivery services
  • Website hosting and maintenance
  • Analytics and performance monitoring

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We Never Sell Your Data

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

🔒Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all data transmission
  • Secure servers and firewalls
  • Regular security audits and updates
  • Limited access to personal information (need-to-know basis)
  • Secure payment processing through trusted providers
  • Regular data backup and recovery procedures

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we are committed to maintaining the highest standards of data protection.

Your Rights

Under UK data protection laws, you have the following rights regarding your personal information:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data in certain circumstances

Right to Restrict

Request restriction of processing of your personal data

Right to Portability

Receive your data in a structured, commonly used format

Right to Object

Object to processing of your personal data for certain purposes

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

🍪Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. For detailed information about our use of cookies, please refer to our Cookie Policy.

Types of Technologies We Use

  • Essential cookies for website functionality
  • Analytics cookies to understand user behavior
  • Marketing cookies for targeted advertising (with consent)
  • Social media pixels for integration with platforms

You can manage your cookie preferences through your browser settings or by using our cookie consent tool when you visit our website.

⏱️Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Retention Periods

  • Order information: 7 years for tax and accounting purposes
  • Customer support communications: 2 years from last interaction
  • Marketing preferences: Until you unsubscribe or request deletion
  • Website analytics data: 26 months
  • Cookie data: As specified in our Cookie Policy

👶Children's Privacy

Our services are strictly for adults aged 18 and over. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.

Age Verification

By using our website and services, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction.

🔄Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top
  • Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

📧Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Secret Little Peaches

Email: privacy@secretlittlepeaches.com

Website: secretlittlepeaches.com

WhatsApp: Available through our website

Response Time: We aim to respond within 48 hours

Data Protection Officer

For data protection inquiries, you may also contact our Data Protection Officer at: dpo@secretlittlepeaches.com

Supervisory Authority

If you are located in the UK and wish to lodge a complaint, you may contact the Information Commissioner's Office (ICO) at ico.org.uk